Shipping & Returns
Shipping Information:
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Processing Time: Orders are typically processed within 48 hours of order placement, excluding weekends and holidays.
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Shipping Methods: We offer standard shipping via reputable carriers such as UPS, FedEx, or USPS. Shipping times vary depending on your location and the shipping method selected at checkout.
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Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping destination. You can view the shipping cost at checkout before completing your purchase.
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International Shipping: Currently, we only ship within the United States. We do not offer international shipping at this time.
Returns and Exchanges:
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Return Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving your product.
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Return Process: To initiate a return, please contact us at rowdyresterllc@gmail.com with your order number and reason for return. We will provide you with further instructions on how to return your item.
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Return Condition: Returned items must be unused, in their original packaging, and in the same condition as when you received them. To process your refund, we require proof of shipment back to us.
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Refund Process: Once we receive your returned item and confirm its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original form of payment used for the purchase.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Contact Us:
If you have any questions or concerns about our Shipping and Returns Policy, please contact us at rowdyresterllc@gmail.com. We are here to assist you and ensure your shopping experience with Rowdy Rester is a positive one.
Effective Date: January 1, 2024